Caught In The Whirlwind
Yay For Outsourced Tech Support!!!
I just got an e-mail invoice from Earthlink saying that I owe them 13.50 for my unlimited dialup account. There’s just a slight problem with this: I don’t have Earthlink dialup, I have a cable modem through them, which I pay for through my local cable bill.
I think this has something to do with the fact that my e-mail address got disabled for some reason and I had to call them up to reactivate it…so the moron customer service person put me down for a month of dialup for some reason.
Oh, and I got a e-mail earlier in the month from them saying that my welcome kit for Earthlink TrueVoice (their Voice over IP thing) would be coming shortly and listing my parents phone number as my new phone line. Luckily, that turned out to be an email that was sent by mistake…but something is seriously messed up over there.
I’m considering just forgetting the $9 a month I save over Road Runner and just switching over. It might be less hastle. And maybe I can even get a lower rate for 6 months or something because I’m a “new” customer
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| Print article | This entry was posted by Jason on December 29, 2006 at 10:43 am, and is filed under Uncategorized. Follow any responses to this post through RSS 2.0. You can leave a response or trackback from your own site. |
